Privacy Policy.

1. What we collect

When you contact us through the website, we collect the information you give us: your name, email, phone number, and anything you write in the message. We also automatically collect standard web data like your IP address, browser type, and pages visited.

2. How we use it

We use what you send us to reply to you, to understand what you're looking for, and to follow up on your real estate needs. We use automatic web data to keep the site running and to make it better over time.

3. How we share it

We don't sell your information. We share it only with trusted service providers who help us run the business (email hosting, website analytics, secure data storage) and when we're required to by law.

4. Cookies

The site uses basic cookies to remember your session and measure traffic. You can turn cookies off in your browser settings; some features may stop working if you do.

5. Your rights

Under Canadian privacy law (PIPEDA) and Ontario privacy laws, you have the right to:

• See the personal information we have about you.
• Ask us to correct anything that's wrong.
• Ask us to delete your information, subject to legal obligations we have to retain some records.

To make a request, email hello@neohaven.ca.

6. Security

We protect your information with reasonable technical and organizational measures. No system is perfectly secure, but we take breaches seriously and will notify you if one affects your data.

7. Retention

We keep submissions for as long as we need them to respond to you and meet our legal and business record-keeping obligations. After that we delete or anonymize them.

8. Changes to this policy

We may update this policy from time to time. The current version always lives on this page with an updated date at the top.

9. Contact

Questions, concerns, or requests? Email hello@neohaven.ca.